privacy policy

  1. Who is the data controller responsible for your data?

The data controller for your personal data is Agarmex, S.A. de C.V.  (hereinafter, ‘AGARMEX), registered address at Alvarado No. 690 · Col. Zona Centro, 22800 Ensenada, B.C. · Mexico

We inform you that this Website, through the domain (hereinafter referred to as the ‘Website‘), is owned by AGARMEX. 

By accessing and/or using the Website, you become a User (hereinafter, the ‘User‘), which implies the acceptance, through such access and/or use, of this Privacy Policy. 

The User shall be able to contact AGARMEX at the following e-mail address: 


  1. Why is AGARMEX entitled to carry out data processing?

AGARMEX is entitled to process your data in order to provide its services. 

Likewise, AGARMEX is entitled to process your data based on the consent requested from the User or on a legitimate interest if applicable. 

AGARMEX takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept securely and is processed with the utmost care.  

This Privacy Policy governs access to and use of the Service (hereinafter, the ‘. Service’) that AGARMEX provides to the User interested in its services. 


In this regard, the legitimacy bases used by AGARMEX for User data processing are: 


  1.  The contractual performance and the Service provision by AGARMEX. 
  1. Users’ consent to their personal data processing for the purposes specified in each case. 


  1. What are the purposes of personal data processing by AGARMEX?

Personal data collected by AGARMEX may be used for the following purposes, depending on the consent given in the corresponding registration form:  

  1. Service provision by AGARMEX. 

For the service provision demanded by the User, AGARMEX shall need to process personal data obtained from the information provided by the User to AGARMEX. 

You are informed that AGARMEX is proactive in protecting your privacy and personal data. 

In this regard, you are informed that AGARMEX shall always process your personal data with total confidentiality and in accordance with the provisions of applicable personal data protection regulations, adopting the necessary security measures to ensure the security of the data processed. 


  1. Sending marketing communications and/or Newsletter on the part of AGARMEX. 

If the User has given their consent, their personal data may be used to send them, by letter, telephone, e-mail, SMS/MMS, or other equivalent means of electronic communication, marketing communications or information about AGARMEX. 


  1. Data accuracy provided by Users and minors’ data

The User guarantees that the personal data provided are truthful and is held liable for communicating any modification of said data to AGARMEX. The User shall be responsible, in any case, for the accuracy of the data provided, and AGARMEX reserves the right to exclude any User from the registered Services who has provided false data, without prejudice to any other actions that may be applicable by law. 


  1. Data preservation

AGARMEX shall keep users’ personal data for the time necessary to carry out the purposes for which they were collected, as long as the User does not revoke the consent granted and/or does not express their wish to unsubscribe from the services provided by AGARMEX, and this in order to receive information about the company’s services. 

Subsequently, if necessary, AGARMEX shall keep the information blocked for the legally established period.


  1. 6.Users’ rights in relation to their data 


The User has the right to: 

  1. Access their personal data. 
  1. Request the rectification of inaccurate data  
  1. Request their deletion. 
  1. Request the restriction of their data processing. 
  1. Oppose their data processing.  
  1. Request their portability.  
  1. Not be subject to automated individual decisions.  

The User can exercise all these rights at the following email address:, indicating the reason for their request and providing a copy of their ID card. 

The User can also send their request through a regular email to the following address:  

Agarmex, S.A. de C.V  

Alvarado No. 690 · Col. Zona Centro, 22800 Ensenada, B.C. · Mexico

Without prejudice to any other administrative resource or judicial action, the User shall have the right to file a complaint with the Control Authority, in particular in the Member State in which they have their habitual residence, workplace or the place of the alleged infringement, in the case that they consider that their personal data processing does not comply with regulations, as well as in the case that they are not satisfied with the exercising of their rights. The Control Authority with whom the claim has been lodged shall keep the plaintiff informed about the claim’s course and outcome. 


  1. Data security

Users’ privacy and personal data protection is very important to AGARMEX. Therefore, AGARMEX does everything in its power to prevent your data from being used inappropriately, allowing only authorised personnel access to it. 

AGARMEX maintains personal data protection security levels in accordance with applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the User through the Website, without prejudice to informing the User that security measures on the Internet are not inexpugnable. 

AGARMEX undertakes to comply with the duty of secrecy and confidentiality with respect to personal data in accordance with applicable legislation, and to process them securely in any international data cessations and transfers that may occur, as the case may be. 

In Website services that require a User registration, a password must be chosen. The User is held liable for maintaining the confidentiality of this password, as well as for all activities that occur in the session initiated with their name and password. 

The User undertakes to notify AGARMEX of any unauthorized use of their Username and/or password or any other security breach as soon as possible. AGARMEX shall not be held liable for any damages or losses that may arise due to the non-compliance with this obligation on the part of the User. 


  1. Changes

AGARMEX reserves the right to revise its Privacy Policy at any time. For this reason, please check this Privacy Policy regularly for the most recent version of this Privacy Policy.  

However, any changes to this Privacy Policy shall be communicated to the User.  


  1. Links to webpages

The AGARMEX Website may contain links to third-party company and entity webpages.  

AGARMEX cannot be held liable for the way in which these companies process privacy and personal data protection, so you are advised to read carefully these webpages’ Privacy Policy statements that are not property of AGARMEX regarding personal data use, processing and protection.  

The terms and conditions offered by these webpages may not be the same as those offered by AGARMEX. 


  1. Questions

If you have any questions about this Privacy Policy or your data processing, please send an e-mail to AGARMEX at the following e-mail address: 


  1. Acceptance and Consent.

The User declares to have been informed of the conditions pertaining to personal data protection, accepting and consenting to their processing by AGARMEX, in the manner and for the purposes outlined in this Privacy Policy